Contact information

We’re here to help and answer any questions you may have. Our support team is available to assist you with orders, shipping updates, returns, and general inquiries.

Customer Support Hours

Monday – Saturday
9:00 AM – 6:00 PM (GMT)

Contact Information

Live Chat
Available during business hours
Average reply time: ~5 minutes

Email Support
support@Brightpan.shop

Phone Support
+44 7538 296389

Warehouse Address

BrightPan
2-22 Harden Pl
Edinburgh
United Kingdom

We aim to respond to all customer inquiries within 24 hours on business days.